Shipping Information
At ChristmasVillageHouse.com, we strive to ensure your order arrives quickly, safely, and affordably. Please review our shipping details below to understand our delivery process.
Processing Time
Orders are typically processed within 1–3 business days after payment is received. During peak seasons or holidays, processing may take slightly longer. You will receive a confirmation email once your order has shipped, including tracking details.
Shipping Methods & Carriers
We ship via trusted carriers such as USPS, UPS, and FedEx, depending on your location and shipping selection at checkout. The method and carrier are determined by package weight, size, and destination.
Domestic Shipping (U.S. Only)
• Standard Shipping: Arrives within 3–7 business days after processing.
• Expedited Shipping: Arrives within 2–3 business days.
• Express Shipping: Arrives in 1–2 business days.
All transit times are estimates and begin once the order has been shipped. Delivery delays may occur due to weather, holidays, or carrier issues.
Free Shipping
We offer free standard shipping on qualifying orders over $75 within the continental United States. Offer automatically applies at checkout.
International Shipping
We currently do not offer international shipping. Orders can only be shipped within the United States (including APO/FPO addresses).
Shipping Restrictions
• We do not ship to P.O. Boxes for oversized items.
• Hazardous materials, if any, may be restricted and require special handling.
• Certain remote or rural areas may experience longer delivery times.
Tracking Your Order
Once your order ships, a tracking number will be sent to your email. You can also track your shipment anytime by visiting christmasvillagehouse.com.
Delayed or Lost Packages
If your tracking information shows a delay or your package appears lost, please wait at least 48 hours beyond the expected delivery date. If the issue persists, visit christmasvillagehouse.com to contact our support team.
Damaged Packages
If your order arrives damaged, please retain all packaging and report the issue via our return page at christmasvillagehouse.com. We will guide you through the replacement or refund process.
Holiday Shipping Notice
During the holiday season, order early to ensure timely delivery. Shipping carriers may experience high volumes that impact delivery windows.
We’re committed to getting your items to you safely and efficiently. Thank you for choosing ChristmasVillageHouse.com!